Friday, December 9, 2011

CESC to go hi-tech:

City to get on-line electricity bill payment soon; Installation of Prepaid electricity meters at house and GIS to monitor transmission lines

If everything goes as planned, Mysoreans, can now make online payments of their electricity utility bills by sitting at home or office through e-billing facility stated to be introduced soon, in addition of providing ECS (Electronic Clearing System) for those opting for AutoPay instructions where payments are made through your bank account on a specified date.

With this, the city's Chamundeshwari Electricity Supply Corporation(CHESCOM) is going hi-tech chalking out various measures to provide consumers more convenience and ease of bill payments. The process of making e-bill payments online is going on at a brisk pace and talks are being held with banks to provide the necessary ECS authorization.

In Mandya on-line payment of bills has already been implemented in tie-up with Infosys, where consumers can view the bill online along with contacting a 24X7 customer care service center in case they come across any operational difficulties. In the first phase, Kuvempunagar area will go on-line in the first week of January and a survey of every house hold is going on collecting details of the names of the residents and their RR numbers.

Apart this the authorities are collecting details of the consumers for installation of pre-paid electricity meters at homes in city. This facility is similar to prepaid mobile card facilities, in which consumers can buy certain units of power by making advance payment.

GIS to monitor transmission lines

With the aim of providing reliable and uninterrupted power supply, Geographical Information Systems (GIS) will be installed on Distribution Transformers to monitor and improve all transmission lines coming under it, which helps to proper schedule maintenance in case of emergency breakdowns.
It also helps track pilferage and Transmission and Distribution Losses (T&D) and power stealing. It even helps to identify proper placement of electrical poles which are critical as the demand for power supply from new consumers keeps rising.

ATP machines to be shifted

As presently both the ATP (Any Time Payment) machines and Cash Counters are located at the same place and man power is not being utilized fully at cash counters. Speaking to Express CHESCOM MD P Boregowda said that by this month ATP machines will be shifted to other locations frequented by the public within the same division, in order to utilize the facility better. It will be open from 8 am to 2 pm and 3 pm to 8 pm. There are 17 ATP machines already installed in CHES out of which eight machines have been installed in Mysore.

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